Terms and Conditions – Buyer Program

These terms and conditions apply to the discount initiative called “PACKLY BUYER PROGRAM” (below “Packly Buyer Program”) offered by Packly Pringraf S.r.l., a sole proprietorship, located at Via Amerigo Vespucci – Campochiaro (CB), Italy (hereinafter referred to as ‘Packly’), to specific categories of customers as defined below.

1. Definitions

1.1 The terms and expressions listed below have the following meanings, it being understood that terms defined in the singular are also defined in the plural and vice versa:

“Packly”: refers to Packly Pringraf S.r.l., a sole proprietorship, located at Via Amerigo Vespucci, 14 – Campochiaro (CB), Italy;
“Platform”: refers to the website, accessible at the following address: www.pack.ly;
“Programme”: refers to the ‘Buyer Program’;
“Member”: refers to a registered user on the platform who has requested to join the Buyer Program and has received formal approval from Packly;
“Customer”: refers to any company, business, association, professional registered on Packly’s website for making purchases of products through the website within the scope of their professional activity;
“Coupon”: refers to a voucher issued by Packly to Members who meet the minimum purchase thresholds of products available on the website http://www.pack.ly as outlined in the subsequent section D) of these Terms and Conditions;
“Products”: refers to the products or services purchased by customers through Packly’s website;
‘Thresholds’: those within the range set out in the table on this page.

2. Program Objective

2.1 Packly Buyer Program is an initiative exclusively reserved for Packly customers, who can become qualified members and take advantage of the opportunity to receive coupons for the purchase of additional products available on Packly. This is subject to reaching the minimum spending thresholds outlined in the subsequent section D of these Terms and Conditions.

3. Accession and deadline

3.1 Customers wishing to use the programme must take out a Custom subscription and submit a request via the form on the subscription plans page https://www.pack.ly/en/packaging-design-subscription-plan/custom-plan.

3.2 Multiple assignments to the programme are not permitted. Each assignment is made on an individual basis and is linked to a single customer code and VAT number, which will be the sole holder of the assignment.

3.3 The initiative ends the moment the Custom subscription is not renewed. At the end of this procedure all benefits and privileges associated with the Packly Buyer Programme initiative will cease.

3.4 In any case, Packly may terminate participation in the Packly Buyer Program initiative in the event of a violation of these Terms and Conditions, false statements regarding eligibility as a Member, disputes of any kind with Packly, and in any case for any behavior deemed improper or fraudulent by a participant, resulting in the deactivation of their Member status. In such cases, all benefits and privileges associated with the Packly Buyer Program initiative will be terminated immediately.

4. Conditions for coupon issuance

4.1 Upon exceeding certain minimum purchase thresholds in a quarter from the date of subscription, as shown in the table, Packly grants subscribers a coupon calculated according to the percentage corresponding to the spending threshold reached in the quarter.
For example: if you spend €35,000 in the first quarter from the date of subscription to the Custom plan, you will receive a coupon of €1,400.

If the total amount does not exceed the threshold, no Coupon will be accrued.

4.2 Reaching a specific monthly spending threshold and the corresponding accrual of the Coupon fully absorbs, and therefore excludes, the accrual of Coupons related to lower monthly spending threshold(s).

4.3 The monthly spending threshold will be calculated based on the net value of the Member’s Product purchases, deducting applicable taxes, any shipping fees, as well as any discounts applied by Packly (promotions, coupons, etc.). Only Product purchases that have been paid by the Member in the relevant quarter will be considered.

4.4 At the end of each quarter, the calculation will be performed to determine the quarterly spending amount considered for the coupon count. The customer accepts that the values resulting from the count will be binding for the definition of purchases during the quarter and therefore also for the granting of the coupon. This information will be sent via email to the respective address and can be verified through the customer’s orders in the reserved area “myPackly.”

4.5 For Coupon calculation purposes, it will not be possible to combine amounts from different accounts, even if owned by the same individual or company.

5. Coupon validity and usage terms

5.1 The Coupon granted by Packly will be valid for 3 months and can only be used by the Member for purchases of products to be made within the 3 months following its calculation. At the end of the validity period, the Coupon will no longer be valid or usable by the Member.

5.2 To avail of the related discounts, the Member must enter the coupon code in the “Coupon” field during the confirmation of the product purchase order; the coupon will be applied by deducting the maximum available amount, but always with a maximum limit on the order total. Any excess value of the coupon may be used on other orders, but no later than 3 months after the date of issue.

5.3 The coupon is not redeemable for cash and cannot be transferred to third parties.

5.4 In the event of a dispute acknowledged by Packly or cancellation of an order that utilized the coupon, the coupon will be returned to the Member and can be used for other orders, provided it has not expired in the meantime.

6. Management of requests

6.1 The Packly Buyer Program is implemented in accordance with the communications sent by Packly to the Customers, as well as based on the specifications provided in the Terms and Conditions available in the Packly Buyer Program section on the Packly website.

6.2 Packly reserves the right to modify the structure of the Packly Buyer Program, membership requirements, benefits, offers, and other program features described in these Terms and Conditions, or to discontinue the Packly Buyer Program, even with respect to one or more individual Members, at any time. This is a free and promotional service that is not subject to the contracts relating to individual orders or the contractual relationship between Packly and the Customer as a whole.

6.3 Packly is committed to informing Members of any substantial changes to the Packly Buyer Program and the Terms and Conditions. Members will be required to review the changes and stay updated by accessing the Terms and Conditions section of the Packly Buyer Program. The continued participation of a member in the Packly Buyer Program will be considered as acceptance of the changes made.

7. General Regulations

7.1 Packly will not be liable for any losses or damages resulting from the inclusion of any forecast or from the modification of the program’s specifications, except in cases of fraud or gross negligence.

7.2 For any communication regarding the Packly Buyer Program, each Member should contact Packly’s customer support service, providing their username or email address.

7.3 Packly reserves the right to change these General Terms and Conditions at any time. The modified Terms and Conditions will come into force on the date they are published on the Website and will apply to any request made on the Website from the moment they are published.

7.4 Packly invites the customer to read these General Terms and Conditions carefully before any request, as they may have been amended.

7.5 Packly also reserves the right to terminate the Buyer Programme at any time, specifying that requests submitted before termination will be processed by Packly according to the terms and conditions specified herein.

8. Applicable Law, Jurisdiction and Competent Court

8.1 Alternative Dispute Resolution.

8.1.1 Le presenti These Conditions are subject to Italian law. For all orders coming from subjects that can be qualified as consumers, the regulations on consumer relations in force in the country of residence or domicile of the Customer apply. For all orders from persons who qualify as consumers, the rules on consumer relations applicable in the customer’s country of residence or domicile apply.

8.1.2 Any disputes relating to the interpretation and/or execution of these Terms and Conditions will be exclusively under the jurisdiction of the court of:

of the Court of Campobasso (Italy), in the case of purchases made by customers who do not qualify as consumers;
of the customer’s place of residence or domicile, in the case of purchases made by customers who qualify as consumers.

8.1.3 The consumer residing in the European Union should be aware that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by European consumers to resolve, in a non-judicial manner, any disputes arising from or related to contracts for the sale of goods and services entered into online. Consequently, the customer making purchases as a consumer may use this platform for the resolution of any disputes arising from the online contract concluded with Packly. The platform is available at the following link:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

Last modified: 15/04/2024
These Terms and Conditions are not retroactive to the date of the last modification.

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