Contact Packly customer service

We are here to help you make your custom packaging

From Monday to Friday, 8:30 AM to 6:00 PM, our customer service team is available to answer any questions or resolve any issues.

Contact us by writing in the live chat, sending an email to [email protected], or calling the following customer service numbers.

After 6:00 PM, Olivia's chat, our virtual assistant, will be active to offer you immediate and real-time help.

United Kingdom
+44 (33) 002 70 777
+39 0874 77 50 00
+39 0874 186 31 00
0 805 220 710
Free call from France
0 800 180 8126
Free call from Germany
900 670671
Free call from Spain
+41 (61) 510 06 63

Customer service: request personalized support

Fill out the form below to get in touch with Packly's customer support. Provide a detailed description of your needs to allow us to offer you personalized and effective support.

Help Center: technical information for your custom boxes

Discover our Help Center, a comprehensive resource for technical information through guides, video tutorials, and answers to frequently asked questions.

help center cover

Packaging experts by your side

Tap into our professional consulting and support services to unlock the ultimate custom packaging solution for your product. Let us elevate your packaging game to new heights and create an unforgettable customer experience.

Print your custom box with ease and speed