Switzerland is not part of the European Union, so shipments sent directly to Switzerland go through Swiss customs. Here is what you need to know when ordering from Packly with delivery to Switzerland.
Customs duties: Packly products are not subject to customs duties. Since 1 January 2024, Switzerland has in fact abolished import duties on industrial products, which include paperboard and corrugated cardboard packaging.
Import tax (VAT): all purchases destined for Switzerland are subject to Swiss import VAT, currently set at 8.1%. It is calculated on the value of the goods, including shipping costs, and is usually collected by the courier on delivery. If the amount due is less than CHF 5, the tax is not charged. If you are a business registered for VAT in Switzerland, you can reclaim it in your periodic VAT return.
In summary: for a Packly order shipped to Switzerland, the only customs cost to factor in the is import VAT, not the duty. The courier may also charge its own customs clearance fees.