How to order a packaging sample kit?

You can safely order Packly sample kits in a quick and simple way at the packaging sample kit page.

Just contact us if you need more info.

Jan 8, 2021

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Orders and Shipping

How is my order packed and shipped?

Orders are packaged and shipped in customized packaging with the Packly logo. It is not possible to select an anonymous shipping method. Shipping boxes are made of Kraft corrugated cardboard from 100% recycled material. The tape used to…

Brexit: what changes for my purchases shipped to UK?

Following Brexit, shipments from the European Union to the United Kingdom are subject to new customs regulations. Here’s what you need to know when purchasing from Packly: Import VAT: All purchases destined for the United Kingdom, whether…

Custom duties and taxes

Orders shipped outside of the EU may be subject to import taxes, duties, and fees levied by the destination country. Any additional charges must be fulfilled by the recipient. Packly has no control over these charges and cannot predict…

Shipping areas

Packly ships worldwide.

Shipping times

Shipping dates shown on the platform while purchasing might change depending on file validation and will be confirmed by email once the artwork is valid for printing. The artwork will be reviewed only after receipt of payment and the order…

Shipping costs

Shipping is free in 29 countries for orders above €80.00. Countries served are: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania…

How can I check my order status?

You can check your order status by using the tracking number available in MyPackly > Orders, at the corresponding order. The tracking number will be available in your My Packly area the day of shipping. Remember: the shipping date will be…

I placed my order, how soon will I receive it?

Your packaging order will be printed and shipped to your address depending on the option you chose when you selected one of the different types of printing process services: Special, Fast, or Standard. Example: if you choose the Special…

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